Become Part of a Stable Team in an Essential Industry

With over 90 years of continuously servicing the Western New York/ Buffalo region, we maintain a strong base of loyal clients through delivery of market leading services at the best possible value.  This approach allows Zenner & Ritter, Inc. to consistently maintain healthy operations and plan for growth, even during these times.   Our goal is to offer careers, not just “jobs”.  If you are interested in joining our team please complete and submit an application today!

Let’s Get Right to the Good Part:  What We Offer

• Competitive Pay ($16.00-21.00/hr DOE) and a great team to work with!
• Company supplied truck
• Access to Health, Vision, & Dental, Employee Assistance Program, and “Work Perks” Discounts and Health & Wellness within 1 month of starting.
• Learn new technology, our best-in-class software for our team, integrated on iPhones & iPads
• PTO, (upon eligibility), 6 paid holidays, (after 90 days), Aflac, (60 days), 401k, (1 year)
• Best-in-Industry training, as well as opportunities for advancement.
• Techs may be eligible for commissions on certain sales.

We’re Looking for an HVAC Maintenance Technician      

Looking to get into the HVAC industry?

Are you mechanically inclined?

Want the opportunity to learn more?

Can you communicate well with customers?

Who We Are

Zenner & Ritter is one of Western New York's largest residential home services providers. We are a third generation, family-owned company delivering heating, cooling, plumbing, and backup power solutions throughout the region.  Our mission is to deliver prompt, professional, and personal home service experiences.

Why We Need You!

Because we offer top-of-the-line products and services, we need a top-of-the-line HVAC technician who genuinely cares about the customer and looks at this opportunity as not just a job but a career.

The Big Task

You will diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions. This role provides opportunity for advancing to technical sales, and system installations opportunities.  

Additionally, we cross-train our maintenance technicians to work on tankless water heaters and automatic standby generators.

Key Sub Tasks

• Maintain communication with dispatch, your manager, the parts department and the installation team.
• Keep your truck inventory up to date.
• Properly complete calls using the iPad (paperwork if needed).
• You will need to be on call occasionally.
• Maintain a clean and professional appearance so you don’t scare customers away.
• Because you will be driving our trucks, we need you to have and maintain a clean driving record.
• Maintaining proper certifications for handling refrigerants
• Participate in training so that you grow and develop as a professional.

Desired Skills and Experience

If you can achieve the above and you find it fun and challenging, then this may be the opportunity for you. This position requires mechanical ability, a customer-centered attitude, and an interest in advancement.

Note:  flexible and part-time roles also available. (Benefits will differ for Part Time [less than 40 hours])

Zenner & Ritter is Western New York's largest residential home services provider with locations in Lancaster and Buffalo. We are a third generation, family-owned company delivering home comfort solutions to homeowners in Western New York.  We are a fast-paced business environment looking for someone who can work with clients to deliver a positive, energetic and accurate level of service.

Ready to apply?

Use the link on this page to apply.  Please email us if you have any questions! 

Please Note: To maintain our high standards, we are seeking applicants that have the desire to contribute the sum of their talents and abilities and who seek out opportunities to advance their expertise, and to forward the Company’s innovation. As an employer, Zenner & Ritter, Inc. supports our team members’ career goals, embraces new ideas, rewards success, and opens up career paths as far reaching as your talent and motivation take you. Respectfully, please do not apply unless you are interested in an opportunity that requires, and you can deliver, performance that exceeds expectations.

Equal Opportunity Employer